Customer services help

How can I cancel all or part of my order?

Please email us at [email protected] or call our Reception team on 44 (0)20 7631 5600 between 9:00am and 5:00pm GMT/BST, Monday to Friday, to cancel your order.

Provided your merchandise has not been despatched, we will halt processing of your order and refund your credit card account. Should your merchandise have already left our warehouse, we will provide you with the necessary information for returning the item(s) to us for refund.

Free UK delivery for orders £30 and over