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Posted by: JohnVK Unable to select and order certain books?
Posted on: 04/12/2020 10:44:09

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Posted by: JohnVK
Total Posts: 44
Joined Date: Sunday, 14 June 2020
Why am I unable to select and order certain books? Like the one I describe below (The History of the Panzerjäger, Volume 2, by Thomas Anderson)

https://ospreypublishing.com/store/military-history/series-books/general-military/the-history-of-the-panzerjager-46455


IMAGE 1:I was able to add it to my shoppingcart a few weeks ago and it is still in my shoppingcart, but I am unable to click the image / title to take me to the book description from there. This IS possible with other books in the shoppingcart. I think this usually means the book is, for one reason or another, not available anymore.

IMAGE 2: When I went on to manually look it up on the website I noticed there are no select boxes available anymore, meaning, I would not be able to add this book to the shoppingcart anymore.

The same thing is happening with several other books I viewed.
What is going on?

And also important, what happens now, if I leave that book in my shoppingcart and proceed to order?? Will I actually receive it? Or will something go wrong with the order? Or...?

Thanks in advance for your reply.

Regards,
John


 



Posted on: 04/12/2020 10:44:11
Posted by: JohnVK
Total Posts: 44
Joined Date: Sunday, 14 June 2020

This seems to have been fixed, at least for the book I used as an example in my initial post.

Posted on: 08/12/2020 07:10:46
Posted by: Emily @ Osprey
Total Posts: 27
Joined Date: Friday, 2 December 2016

Hi John,

So sorry for the late reply. Thanks for flagging this. There was an issue with the way that this title was set up but should be fixed now! If you have any further issues please let us know.

Many thanks,

Emily @ Osprey

Posted on: 08/12/2020 15:04:44

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