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Viewing Topic "Subscribing failure for unknown reason"
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| Posted by: Ohad |
Hi, I'be been trying to subscribe to Gold Membership. I entered all my personal and payment details (and this email address) at checkout, and got a "there was a problem" message. Trying again to click "Checkout" yielded the error message "You can't submit an order at present, we are still processing your previous order." Upon trying to email the support e-mail address, I have receieve an auto-reply stating that "we are unable to process enquiries regarding orders already placed through this email address". When trying to contact through the website's internal messaging - I am required to enter an order Id, which was not given to me since the order did not succeed. Please advise(?) Thanks, Ohad
Posted on:
21/01/2013 15:23:00
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Posted by: sam@osprey Total Posts: 2 Joined Date: Monday, 11 June 2012 |
Dear Ohad, Sorry to hear that you're having problems - please email me at webmaster@ospreypublishing.com with your details and I will investigate Thanks Sam
Posted on:
21/01/2013 15:26:00
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