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Viewing Topic "SALE has ended prematurely... or at least, there are NO discounts currently on any book"
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Posted by: JohnVK
Posted on: 08/12/2020 07:08:46

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Posted by: JohnVK
Total Posts: 44
Joined Date: Sunday, 14 June 2020
Hello,

None of the books available show the discounted price, which was supposed to last until December 13th. This started somewhere around 01:00AM.
My shoppingcart also does not calculate the SALE discounts.

Can you please fix that?

Thanks.
John
Posted on: 08/12/2020 07:08:46
Posted by: Emily @ Osprey
Total Posts: 27
Joined Date: Friday, 2 December 2016

Hi John,

Thanks for bringing this to our attention. Unfortunately we are currently experiencing an intermittent glitch on the site which causes the sale to stop running for a short period of time. We are working on resolving this ASAP. The sale is currently active and will continue until 13th December as planned.

Many thanks,


Emily @ Osprey

Posted on: 08/12/2020 15:03:35
Posted by: Paintybeard
Total Posts: 411
Joined Date: Monday, 4 February 2013

... And the sale site has crashed agian this morning. 

Posted on: 10/12/2020 07:29:39
Posted by: JohnVK
Total Posts: 44
Joined Date: Sunday, 14 June 2020
Hi Paintybeard,

Indeed, it has crashed again!
No discounted prices on the books, again :(

And it took me a pretty while to even get to the website and login, too! I got all sorts of time-outs, disconnects, login errors, etc.
There are some serious issues with either your website or hosting/CDN provider, Osprey...

I hope it will all get resolved soon...
In the meantime, while there's nothing for me to do on this website, I think I will go ahead and revive and old post of mine, on which no action has been taken either.

Cheers,
John
Posted on: 10/12/2020 09:44:22
Posted by: Pete @ Osprey Games
Total Posts: 81
Joined Date: Friday, 22 May 2015

Thanks for pointing this out - the sale should be working again now, but if it isn't showing up for you please do let us know. We're continuing to work on a fix for this glitch, and will keep monitoring the website and reactivate the discounts should there be any further issues in the final days of the sale!

 

Many thanks,

Pete @ Osprey

Posted on: 10/12/2020 10:06:56
Posted by: JohnVK
Total Posts: 44
Joined Date: Sunday, 14 June 2020

It seems to work again. Thank you, Pete.

Posted on: 10/12/2020 10:20:21

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