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Viewing Topic "Order #400140323 - Payment Review"
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Posted by: Kazuaki Shimazaki System failure causes my order to be in limbo.
Posted on: 14/05/2021 13:49:39

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Posted by: Kazuaki Shimazaki
Total Posts: 26
Joined Date: Saturday, 29 November 2014

I just placed an order for "Soviet T-62 Main Battle Tank", but the computer did not load the authentication screen fast enough and my payment is now not Rejected but in Payment Review. Can anyone please help resolve ASAP?

Posted on: 14/05/2021 13:49:39
Posted by: Kazuaki Shimazaki
Total Posts: 26
Joined Date: Saturday, 29 November 2014

Ultimately, I reordered it as 400140324. Can anyone help delete or reject 400140323? Thanks.

Posted on: 14/05/2021 14:26:42
Posted by: Minal @ Osprey
Total Posts: 110
Joined Date: Tuesday, 4 June 2019

Hi Kazuaki,


I'm sorry to hear that you've had this issue. I have passed this along to our customer services team who will look into this issue and get back to you as soon as possible.


Best,

Minal @ Osprey

Posted on: 14/05/2021 15:09:50

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