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Posted by: Northerner
Posted on: 30/07/2018 12:28:48

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Posted by: Northerner
Total Posts: 2
Joined Date: Monday, 30 July 2018

What happened to the formatting of the Kindle version of this book? To see some of the photos, the text has to be enlarged or shrunk. When I first read the book I didn't realise there was a cutaway only the numbered callouts gave me the clue that there should be another piece of artwork.

Posted on: 30/07/2018 12:28:49
Posted by: Robert @ Osprey
Total Posts: 61
Joined Date: Friday, 6 January 2017

Hi Northerner,

This is an issue we are aware of, and something we are working to resolve. We are very keen to offer the best standard of text and image quality in all our eBooks, but unfortunately with some of the Kindle guidelines this has created some errors, as you have mentioned here. We have implemented a solution to the error on our books currently in production. However, for the book you have mentioned and others it may have affected, the fix is an ongoing process and we are working hard to resolve this. 

I do apologise for the inconvenience and confusion this has caused you, and I thank you for your patience in the meantime.

Kind regards,

Robert@Osprey

Posted on: 02/08/2018 12:08:39
Posted by: Northerner
Total Posts: 2
Joined Date: Monday, 30 July 2018

Robert,

You were made aware of the Kindle formatting issue in March 2018. Is there a date when the fix will implemented on new books? And then, when the fix is known when will the books that have the formatting issues be fixed? The five books that I've purchased that were released from December 2017 onwards all show problems with the formatting.

Regards

 





 



Posted on: 03/08/2018 17:26:54

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