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Viewing Topic "Issue with Purchasing Bronze, Silver and Gold"
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Posted by: SimonMc
Posted on: 13/09/2020 19:01:56

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Posted by: SimonMc
Total Posts: 46
Joined Date: Tuesday, 28 January 2014
Good Evening Osprey

Quick Query

Can you explain why people who have accounts like myself cannot purchase bronze, silver or gold

When its been tried, it gives a generic error message


Posted on: 13/09/2020 19:01:57
Posted by: Emily @ Osprey
Total Posts: 24
Joined Date: Wednesday, 11 March 2015

Hi Simon,

Sorry to hear that you're having issues with the purchasing a membership. I can see that you currently have a bronze membership - were you looking to purchase silver or gold? Please can you send a screenshot of the error message you receive to so that we can look into this for you?

Many thanks,

Emily @ Osprey

Posted on: 14/09/2020 08:30:25

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