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Viewing Topic "Disappearing Sales Prices"
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Posted by: JKoczur
Posted on: 08/11/2020 04:14:42

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Posted by: JKoczur
Total Posts: 3
Joined Date: Friday, 1 May 2020

On 07 NOV 2020 at 2000 Pacific Standard Time I attempted to purchase both e-books and print books on the website.  When I added the items to my Cart the only discount that appeared was for my Silver Membership.  WTF Over ?

Posted on: 08/11/2020 04:14:42
Posted by: EDave
Total Posts: 5
Joined Date: Sunday, 10 May 2020

I'm having the same issue as well. Can you guys fix that ASAP, Minal? Thanks!

Posted on: 08/11/2020 13:35:38
Posted by: Gavin Brown
Total Posts: 6
Joined Date: Monday, 5 October 2020

The discount has completely disappeared on my end too!

Posted on: 08/11/2020 15:40:55
Posted by: PAUL W
Total Posts: 344
Joined Date: Sunday, 4 January 2015

Yes it's happened here in uk as well.


I realise the new releases arent included in the sale, which is normal osprey practice, which is fair enough, but it's a bit off advertising the deal with new books that aren't included? Unless this is part of the same problem?

Posted on: 08/11/2020 15:54:18
Posted by: destrier13
Total Posts: 5
Joined Date: Tuesday, 3 December 2019

On Tuesday (05/11/20) it was OK. Innocent

Now it doesn't work. No discount at all, both new AND older titles... Frown

Posted on: 08/11/2020 17:45:37
Posted by: PAUL W
Total Posts: 344
Joined Date: Sunday, 4 January 2015

The sale is back on and includes 2 / 3rds of the books in the advert.

Posted on: 09/11/2020 11:27:04
Posted by: destrier13
Total Posts: 5
Joined Date: Tuesday, 3 December 2019

From a quick ckeck:

 

Most of October titles and "BOLT" series are excluded. All other books (already in print) I checked are discounted.

Posted on: 09/11/2020 12:30:00
Posted by: Minal @ Osprey
Total Posts: 96
Joined Date: Tuesday, 4 June 2019

Hi all,

 


We are very sorry about the issues that were up earlier on the website and on the sale page. We have fixed these issues and the sale is now running for all items published before October 2020 (excluding all titles in the Bolt Action series).


We sincerely apologise for any inconvenience and frustration these issues may have caused. 

 



Best,

Minal @ Osprey

Posted on: 09/11/2020 16:14:33
Posted by: Paintybeard
Total Posts: 378
Joined Date: Monday, 4 February 2013

I'm sorry to have to tell you that the sale prices all seem to have disapeared from this site again.

Posted on: 17/11/2020 08:47:15
Posted by: Paintybeard
Total Posts: 378
Joined Date: Monday, 4 February 2013

I'm sorry to have to tell you that the sale prices have all disppeared from this site again.

Posted on: 17/11/2020 08:56:51
Posted by: Minal @ Osprey
Total Posts: 96
Joined Date: Tuesday, 4 June 2019

Hi Paintybeard,


Thank you for letting us know. The sale prices are back up again and we have flagged this glitch with the website team, who are looking into this now.



Best,

Minal

Posted on: 17/11/2020 10:12:56
Posted by: Gavin Brown
Total Posts: 6
Joined Date: Monday, 5 October 2020

Just want to give my thanks to the team for the artwork that was uploaded today!

Posted on: 19/11/2020 22:32:03
Posted by: JohnK
Total Posts: 15
Joined Date: Monday, 7 January 2013

It's Saturday November 21, 8.00 Eastern Time in  Canada and the Sale Prices have disappeared again. 

I have noticed in the past the the Sale Prices  disappear on the weekends, when I have time to consider how much I can affort to spend this month on my order.  I quess I will have to wait to nest week to complete my order.

I thought that all the problems with the Sale Prices had been fixed but I guess not.

Posted on: 21/11/2020 13:20:21
Posted by: JohnK
Total Posts: 15
Joined Date: Monday, 7 January 2013

Its 8.00 am Eastern Canadian time, Sunday November 22 and Sale Prices are back.


Thank you, I will now prepare my monthly order.

 



Posted on: 22/11/2020 12:58:37

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