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Osprey will be working from home from Tuesday 17th March. We plan to continue all our operations, while reducing risk of infection by having staff work from home. Please note that we are doing our best to manage incoming post and parcels. For the time being please refrain from sending items to our offices and please assume that items that you have sent to us, have not arrived with their intended recipient. Our priority remains the wellbeing of staff, authors, customers, freelancers, suppliers and distributors. We would like to thank all for their support whilst we transition to virtual operations.


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Viewing Topic "Customer Service Delay"
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Posted by: Minal @ Osprey
Posted on: 26/03/2020 16:33:34

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Posted by: Minal @ Osprey
Total Posts: 72
Joined Date: Tuesday, 4 June 2019

Unfortunately, there has been a glitch on our customer service system so there might be a delay in resolving all outstanding issues. We are currently working through tickets as a matter of urgency.

We apologise for the delay and inconvenience. 

Posted on: 26/03/2020 16:33:36

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