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Viewing Topic "Missing Artwork of several months"
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Posted by: Division azul Missing artwork for August, September, and October.
Posted on: 08/02/2022 14:43:36

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Posted by: Molly @ Osprey
Total Posts: 42
Joined Date: Thursday, 7 October 2021

Hi Gavin,


I'll contact our website team and see if they know why the pieces aren't showing up for the CAM titles. Hopefully they will be able to sort this out soon.


With very best wishes,


Molly

Posted on: 23/05/2022 17:02:00
Posted by: Gavin Brown
Total Posts: 28
Joined Date: Monday, 5 October 2020

Thanks for the update Molly. Most of the artwork seems to be up but there is something wrong with titles CAM 376 and 377. Could this be resolved soon? Thanks.

Posted on: 22/05/2022 13:41:31
Posted by: Molly @ Osprey
Total Posts: 42
Joined Date: Thursday, 7 October 2021

Hi Gavin,


May's artwork is now showing up on the website.


With very best wishes,


Molly

Posted on: 16/05/2022 09:21:46
Posted by: Molly @ Osprey
Total Posts: 42
Joined Date: Thursday, 7 October 2021

Hello,


Apologies that the May artwork still isn't on the website yet. I've contacted our website team to check when it's going to be uploaded and will get back to you as soon as I can.


With best wishes,


Molly


(Marketing Assistant)

Posted on: 05/05/2022 11:45:29
Posted by: Gavin Brown
Total Posts: 28
Joined Date: Monday, 5 October 2020

Thank you Molly. I completely understand. Take care!

Posted on: 08/03/2022 11:47:29
Posted by: Molly @ Osprey
Total Posts: 42
Joined Date: Thursday, 7 October 2021

Hi Gavin,


I hope you're well. Unfortunately we can't guarantee that the artwork will always be uploaded several months in advance for titles publishing further down the line. It will be uploaded as soon as possible. Thank you very much for your patience in the meantime.


With best wishes,


Molly


(Marketing Assistant) 

Posted on: 07/03/2022 12:20:00
Posted by: Gavin Brown
Total Posts: 28
Joined Date: Monday, 5 October 2020

Hate having to bring this up but this issue still hasn't been resolved in almost a month. Both May and June's titles.

Posted on: 04/03/2022 16:49:47
Posted by: Molly @ Osprey
Total Posts: 42
Joined Date: Thursday, 7 October 2021

Hello,


We'll try and get May's artwork uploaded within a month. Many thanks for your patience in the meantime. 


With best wishes,


Molly


(Marketing Assistant)

Posted on: 08/02/2022 15:46:58
Posted by: Division azul
Total Posts: 3
Joined Date: Tuesday, 8 February 2022

The artwork for these three months has not been uploaded yet. Could this be sorted ?. Thanks. 

Posted on: 08/02/2022 14:43:37

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