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Viewing Topic "Anyone else having trouble with the new 3D card payment method?"
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Posted by: mctodd Trouble with order going thru on any card I try
Posted on: 16/01/2021 22:07:58

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Posted by: Minal @ Osprey
Total Posts: 103
Joined Date: Tuesday, 4 June 2019

Hi mctodd,


I'm very sorry to hear this.  Have you tried using a different browser or clearing your cache? If you're still encountering issues, can you please flag this with our customer services team here: https://ospreypublishing.com/contact-us?

 

Best,

Minal @ Osprey

 

Posted on: 18/01/2021 07:58:47
Posted by: mctodd
Total Posts: 1
Joined Date: Thursday, 21 January 2021

Thanks Minal, eventually I tried my AmEx, and it went thru. I prefer to use a different VISA, but if it happens next time I will go thru the steps you have listed. Thanks so much :")

Posted on: 21/01/2021 17:39:16

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