We are Osprey Publishing Ltd, a member of the Bloomsbury Publishing Plc group. Our contact and other details are set out at the end of this policy. The data controller in relation to the personal data processed in accordance with this policy is Bloomsbury Publishing Plc.
This privacy notice is issued on behalf of the Bloomsbury Group so when we mention Bloomsbury, "we", "us" or "our" in this privacy notice, we are referring to the relevant company in the Bloomsbury Group responsible for processing your data.
Osprey Publishing is a publisher specialising in military history. We publish books (including e-books) and also produce board, card and other book-based games under our brand Osprey Games. We run forums for people interested in military history and other subjects via our website, and individuals can become Osprey members (which entitles them to discounts on our products and access to other material such as maps and illustrations). We sell our books, games and other products both directly to individual customers and via retailers.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
We collect and process personal data as follows:
If you are an individual customer of ours or if you have registered individually to set up an account, download an e-book, become an Osprey member or join any of our online communities, or to receive any of our newsletters.
We may collect your individual contact and other information that you give to us to enable us to fulfil any orders you make or otherwise to communicate with you in relation to the provision of books, games, other products or services by us (for example, in order to supply books that you have ordered, or to send you a newsletter that you have signed up to). Information that you give us may include (apart from your contact information such as your email address, postal address or phone number and IP address) credit card, bank account or other financial details relevant to payments made by you and other information relating to you that is included in any communications between us and you in the course of provision by us of books, game, other products or services.
If you are (or you work for) a business customer of ours, such as a bookshop or other retailer or a wholesaler or if you work for a relevant business and want to register to receive our newsletter.
We may collect your individual contact and other information that you give to us to enable us to fulfil any orders that you (or the person that you work for) makes or otherwise to communicate with you in relation to the provision of books, games, other products or services by us (for example, in order to supply books that you or the person that you work for has ordered or to send you a newsletter that you have signed up to). Information that you give us may include (apart from your contact information such as your email address, postal address or phone number) credit card, bank account or other financial details relevant to payments made by you and other information relating to you that is included in any communications between us and you in the course of provision by us of books, game, other products or services.
If you use or browse any of our websites, including posting on the website, voting for books to be published or otherwise participate in any activities via our website.
If you enter or wish to attend any of our competitions or events.
We may collect information relevant to your participation or attendance in or at the competition or event, including your contact details and any other information we specifically ask you for at the time that is relevant to the competition or event concerned. We will use this information for the purposes of managing and administrating the competition or event concerned but not for any other purpose (such as marketing), except to the extent this is separately agreed with you at the time.
If we wish to send you advertising, marketing or promotional material.
We may collect your individual contact details in order to send you direct marketing material in order to advertise, market or promote our goods and services (this will be subject to your prior consent where appropriate). For example, you may sign up to receive one of our regular newsletters. We may combine this with other information we obtain about the things you are interested in and that are relevant to the services provided by us (for example, when you buy something from us or browse our website and view particular content) in order to help us ensure that marketing material that we send you is relevant to what you are interested in.
If you are an author, illustrator, designer or other contributor to any books or games that we publish or if we are evaluating you or any of your work to assess whether or not to ask you to contribute or to publish or produce any of your work.
We may collect your individual contact details, details of your past work and details of the work proposed for contribution or publication by you, together with other information relating to you that is relevant to the decision to commission or accept your work for publication or to publishing the work concerned, and we may use this information for the purposes of evaluating your work (or proposed work) and for dealing and communicating with you in relation to publication and sale of your work. Other information relating to you may include, for example, bank account or other financial details, and other information relating to you that is included in any communications between us and you or anyone you work with in the course of working with you in relation to the publication or exploitation of your work.
If you provide goods or services (or you work for someone who supplies goods or services) to us.
We may collect your individual contact information to enable us or other suppliers of ours to communicate with you in relation to the provision of goods or services by you or the person that you work for (for example, in relation to the management and administration of the provision of the relevant goods or services) and other personal information relating to you to in the course of provision of the goods or services concerned. This may include, for example, bank account or other financial details, and other information relating to you that is included in any communications between us and you or anyone you work with in the course of provision of the goods or services.
If we are assessing your suitability or ability to provide goods or services to us or to any of our group companies.
We may collect relevant personal information relating to you to the extent necessary to enable that assessment to take place – for example, if we need to assess or confirm your age, your right to work in the UK, your skills and previous experience, your qualifications or whether there is anything that would adversely affect your suitability or ability to provide the goods or services concerned. This will be explained to you in more detail at the time we collect the personal data and, where appropriate, will be subject to your prior consent.
If you apply for a position with us.
We may collect personal information in relation to you in connection with any application by you for a position with us. In that case, we will explain in more detail at the time how and for what purposes we intend to process the relevant personal information. This policy does not apply to you if you are applying for a position with our offices in the USA, Australia or India.
We normally process personal data only in the UK or elsewhere in the EU or in non-EU countries (like Canada) that are certified as providing an adequate level of protection for personal data. If any relevant data is hosted on our behalf in countries that do not provide an adequate level of protection, then we will ensure an adequate level of protection by other means, such as use of appropriate contracts incorporating approved model clauses (see below).
Where necessary in order to manage our business, we may share relevant personal data with our group companies outside the EU, but only to the extent necessary in order to provide the services concerned.
Where you order products from us that are distributed from any of our warehouses outside the EU, we may share information relating to you (your name and address together with the products you have ordered) to the extent necessary to enable our service partner who operates the relevant warehouses to deliver the relevant products to you.
Where personal data is transferred in relation to providing our services we will take all steps reasonably necessary to ensure that it is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism which may include by entering into EC approved standard contractual clauses relevant to transfers of personal information – see:
All personal data processed by us is stored securely (the level of security being appropriate to the nature of the data concerned and the other relevant circumstances).
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.
We may where appropriate share your personal data with:
We may disclose your personal data to third parties:
The legal basis on which we process your personal data is as follows:
We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.
You have the following rights in relation to personal data relating to you that we process:
You may request access to the personal data concerned.
To exercise any of your rights (including withdrawing relevant consents or obtaining access to your personal data), you should contact us as set out below. To unsubscribe from any electronic newsletters or other marketing communications, you can click on the unsubscribe link in the relevant communication.
If you have a complaint about any processing of your personal data being conducted by us, you can contact us or lodge a formal compliant with the Information Commissioner.
The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
Our contact details are:
Osprey Publishing c/o Bloomsbury Publishing Plc
50 Bedford Square
Company Number 01984336
ICO Registration Number Z7552956
Contact: Maya Abu-Deeb, Data Protection Officer
Email: [email protected]
Phone: +44 (0)20 7631 5000
This policy was last updated on 23 May 2018.